Privacy Policy

Introduction

BEST4K ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, why we collect it, and how we handle it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

• Contact details: your name, email address, and phone number when you contact us on WhatsApp, Telegram or by email.
• Payment information: we process payments through our payment providers. We never store your card details on our servers.
• Technical data: IP address, device type and browser information collected through standard server logs and cookies.

How We Use Your Information

We use your information to:

• Provide and manage your IPTV subscription
• Send you your login credentials and service updates
• Provide customer support and troubleshoot technical issues
• Process payments and refunds
• Comply with our legal obligations

Legal Basis for Processing

We process personal data based on the performance of our contract with you (providing the service you purchased), our legitimate interests (improving our service and support), and legal obligations (such as tax and accounting requirements).

Data Sharing

We do not sell your personal data. We share data only with trusted service providers who help us operate — such as payment processors, hosting providers and messaging platforms — and only to the extent needed to provide our service to you.

Data Retention

We keep your personal data only as long as necessary for the purposes described in this policy: for the duration of your subscription plus any period required by law (for example, accounting records).

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing in certain circumstances
• Data portability

To exercise any of these rights, contact us at contact@best4k.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Cookies

Our website uses minimal cookies for essential functionality and anonymous analytics. You can control cookies through your browser settings. See our Cookie Policy for details.

Contact

For any privacy questions, contact us at contact@best4k.co.uk or via WhatsApp/Telegram.